Customer Loyalty Schemes
Accelerate your company’s growth with a personalised customer loyalty scheme that delivers exceptional lifetime value.
Deliver a Better Customer Experience
Through our loyalty ecosystem, we help big brands interact at a personal level with every customer to maximise the effectiveness of their acquisition, engagement and retention strategy.
Working with you, we will define, measure and shape a customer loyalty scheme that supports your strategic vision, creates profitable relationships and rewards brand interaction.
Generate incremental revenue for your business using smarter customer experiences and personalised interactions driven by customer behaviours, all from a single platform.
We build powerful end-to-end loyalty engines that deliver greater engagement with customers, boost satisfaction and make measurable improvements to profitability.
“Engaged loyalty scheme participants double their lifetime value”*
*Statistic taken from a well-known building supplier loyalty scheme managed by Appreciate Business Services.
“Engaged loyalty platform participants double their lifetime value”*
*Statistic taken from a well-known building supplier loyalty scheme managed by Appreciate Business Services.
Data Insights and Analytics
Understand the motivational factors that drive audience behaviour.
Our platform provides authentic, accurate and relevant data to drive decision-making.
Unlock data from multiple sources, gathering valuable insights into customer behaviours.
Personalised UX
Create personalised interactions for your customers that build lasting engagement.
An infinitely flexible platform that delivers experiences as unique as your customers.
Brand the system and tailor experiences to individual audience segments.
Intelligent Marketing Automation
Deliver automated messaging that reflects customer behaviours.
Move participants up the value chain, through triggered communications.
Map out bespoke communications based on spend patterns, demographics, sectors and more.
Build Lasting Engagement with your Customers
To develop a brand your customers will love, you must strike a balance between business ambitions and customer needs. We’ll use personalised communications and promotions to spark positive emotions and build a meaningful rapport with your customers. Striking that positive balance, and transforming them into high-spending brand advocates.
“60% of loyalty scheme participants order from new product lines within the first 6 months.”**
*Statistic taken from a food service supplier loyalty scheme managed by Appreciate Business Services.
Build Lasting Engagement with your Customers
To develop a brand your customers will love, you must strike a balance between business ambitions and customer needs.
We’ll use personalised communications and promotions to spark positive emotions and build a meaningful rapport with your customers. Transforming them into high-spending brand advocates.
“Engaged loyalty scheme participants double their lifetime value”**
*Statistic taken from a food service supplier loyalty scheme managed by Appreciate Business Services.
Saas…
with a twist!
Together we can manage the end-to-end customer journey through a single, unified customer engagement platform. It has everything you need to succeed.
Loyalty Platform Features
Our digital ecosystem helps create better experiences through seamless customer journeys that engage and delight your customers at every touch-point.
Onboard and Service
Support customers with their purchase through targeted content and feedback.
Loyalty and Retention
Meaningfully engage with and reward customers for their brand loyalty.
Upsell and
Renew
Identify the right time and the right message to upsell a customer with targeted offers.
Awareness and Consideration
Share social content, create websites and promote your product or service.
Acquisition
Issue emails, manage your customer funnel and sell via an ecommerce store.
Leaders in Loyalty Rewards
We deliver tech that’s at the forefront of loyalty innovation.
Not only that, our heritage lies in the provision of alluring rewards. As part of Appreciate Group, we have been tempting customers with our expansive gift catalogues for over 30 years.
As the people that brought you the highly sought-after Love2shop gift cards and digital rewards, we can provide a single source solution for tech and rewards.
There is no need to engage a loyalty agency and source rewards separately. We offer a single supplier solution to all your loyalty scheme needs.
Customer Loyalty in 2021: The Ultimate Guide
In this guide to customer loyalty, we’ll explain their purpose, their impact, how to build a successful loyalty program and delve deeper into how else you can bolster customer retention.
Put our Expertise to the Test
We can help you to maximise repeat sales and per-customer revenue whilst reducing churn through a fully managed customer loyalty scheme.
To find out how, please get in touch.