Could screwing up, and making it right, be the best thing you do for customer loyalty?

It sounds like a joke, right? Why would anyone be more loyal to a company that messes up, even if they make it right ... Read More

The crucial trick to motivating and engaging your remote teams

A year ago, a great deal of blog space was still being dedicated to pondering and postulating about home working. How will we scale ... Read More

Case study – Digital rewards make sure healthcare heroes are recognised

Summary A large UK healthcare provider, whose portfolio includes numerous care homes, found themselves unable to safely reward their staff with plastic gift cards following the ... Read More

Separate, but together – bringing teams together for the “new normal”

What the world is experiencing now is genuinely unprecedented. Never before have so many people worked in such a separated way, and this rapid ... Read More

Why some recognition schemes just don’t work – are you guilty of these 3 little mistakes?

We all want a successful recognition programme in place. After all, the aims of any reward and recognition programme are all about benefits. Benefits ... Read More

News: Jurys Inn and Leonardo Hotels UK and Ireland delights 4,000 employees with the launch of the Leo Points recognition scheme

This week, hotel chain Jurys Inn and Leonardo Hotels UK and Ireland, has enhanced its employee value proposition, with the launch of a social ... Read More

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