Fire up your sales team for Black Friday and Cyber Monday

We expect you’ve got all your plans in place for your 2020 Black Friday and Cyber Monday promotions. The web wizards in SEO are ... Read More

The Christmas party is cancelled. How will you celebrate instead?

It’s been a bit of a whirlwind year so it feels crazy that we’re already talking about our usual festive end of year fun, ... Read More

The secret recipe to customer retention

During the last six months our consultants have received an unprecedented number of questions from customers asking, “how do I increase customer loyalty?” It ... Read More

Could screwing up, and making it right, be the best thing you do for customer loyalty?

It sounds like a joke, right? Why would anyone be more loyal to a company that messes up, even if they make it right ... Read More

The crucial trick to motivating and engaging your remote teams

A year ago, a great deal of blog space was still being dedicated to pondering and postulating about home working. How will we scale ... Read More

Case study – Digital rewards make sure healthcare heroes are recognised

Summary A large UK healthcare provider, whose portfolio includes numerous care homes, found themselves unable to safely reward their staff with plastic gift cards following the ... Read More


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